We use cookies to help provide you with the best possible online experience.
By using this site, you agree that we may store and access cookies on your device. Cookie policy.
Cookie settings.
Functional Cookies
Functional Cookies are enabled by default at all times so that we can save your preferences for cookie settings and ensure site works and delivers best experience.
3rd Party Cookies
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.
Keeping this cookie enabled helps us to improve our website.
Welcome to Tal-Y-Bont Surgery
Station Road, Pontardulais, Swansea, SA4 8TJ
Monthly Statistics - September 2024
- Total Number of calls to surgery
- 8,461
- up 1,698 (6,763)
- Number of calls answered within two minutes
- 4,386
- up 272 (4,114)
- Number of calls abandoned
- 2,715
- up 608 (2,107)
- Items issued via prescription
- 18,238
- down -74 (18,312)
- Referrals Made
- 24
- down -19 (43)
- Fit Notes Issued
- 162
- up 23 (139)
- Administrative Communications Issued (letters/emails)
- 343
- down -19 (362)
- Text Messages Sent and Received
- 408
- down -102 (510)
- Total digital requests submitted to practice
- 1,552
- down -120 (1,672)
- Appointments - Total
- 5,573
- up 114 (5,459)
- Appointments - Seen
- 5,440 (97.61%)
- up 100 (5,340)
- Appointments - DNA
- 133 (2.29%)
- up 14 (119)
Published: Nov 5, 2024