Contact the Surgery Online (Accurx)

 
 

Accurx is our main way to contact the practice for medical and administrative requests.

When can I use it?

  • Open 8am to 9am Monday to Friday for clinical requests or 8am to 6:30pm for admin requests
  • All clinical requests are reviewed on the same working day of submission
 

What can I use it for?

  • GP advice and appointment requests
  • Medication queries and reviews 
  • Booking a nurse or healthcare assistant appointment 
  • Sick notes, letters, and other admin requests
 

What happens after I submit?

Your request is reviewed by the appropriate team

We may:

  • Reply by message or phone
  • Ask for more information
  • Arrange an appointment if needed

Appointments are prioritised based on clinical need.

Please do not submit multiple requests for the same issue, as this can delay responses.

Watch this video to see easy accurx is to use!

 

Use accurx