Request a repeat prescription

Please allow 3 working days for all repeat prescriptions. Prescriptions are available to collect at anytime during opening hours – 72 working hours after submitting your request.

We do not accept repeat prescriptions over the telephone.

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Order online with the NHS Wales App

The practice has now gone live with the NHS Wales App for our patients aged over 16.

Once registered, this allows you to order your repeat medication as My Health Online will be phased out.


  • Follow the instructions to create or log in using your NHS account.
  • You will need a mobile phone, your own email address and photo identification to create your NHS login account

Under 16's can still register to use a My Health Online Account

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Your Local Pharmacy

The local pharmacies can collect prescriptions at your request.

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Pharmacy Ordering

We are able to add a Pharmacy preference to your record for them to collect your prescriptions. In some circumstances, they are able to order on your behalf. Please speak to your local Pharmacy about the prescription services they offer.

Common Ailments & Find a pharmacy

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In Person

We can take your repeat prescription requests in the surgery.

You can drop off your repeat prescription form and pop it in the black post box in the surgery foyer at the main entrance to the surgery. 

Outside of opening hours, please tick the items you require on your repeat slip and put it through the letterbox on the left side of the door.

Please do not put it through the Medihub dispensing machine as this will not get to us.

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By Post

Prescriptions can be ordered by post.

If you wish for the prescription to be returned by post then please enclose a stamped self-addressed envelope.

General Medical Needs

Tal-Y-Bont Surgery will provide for the general medical needs of people suffering from substance misuse. However, we will not provide any patient with a source of drugs that is not necessary for their treatment.

Therefore, if you are on any of the following medications, proof from your previous surgery is required:

  • Diazepam
  • Nitrazepam
  • Lorazepam
  • Temazepam
  • Dihydrocodeine
  • Zopiclone
  • Tramadol
  • Morphine Sulphate
  • Oramorph
  • Pregabalin
  • Gabapentin etc.

We as a Practice will also introduce a reducing regime where appropriate to patients who are on some of the above drugs. Any patient who has substance misuse problems will be offered a referral to an agent with expertise in this area.

Acute Prescriptions

If you are looking to order any medication not listed on your repeat prescription slip, please ring 01792 882368 (between 8:30am – 6:30pm Monday – Friday).

Alternatively, you can order online using My Health Online.

Please let the call handler know the name and strength of the medication, when you last had it and the reason why you are taking it.

Private prescriptions from private healthcare providers

As a practice, we understand that some patients may wish to opt for some or all their treatment to be conducted privately and support your right to this. However, to mitigate any misunderstanding we would like to take this opportunity to explain how the NHS and Tal-Y-Bont surgery work along private providers of health care.

What to expect if you chose to see a clinician privately