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Welcome to Tal-Y-Bont Surgery
Station Road, Pontardulais, Swansea, SA4 8TJ
Monthly Statistics - April 2024
- Total Number of calls to surgery
- 9,900
- up 1,344 (8,556)
- Number of calls answered within two minutes
- 4,756
- up 436 (4,320)
- Number of calls abandoned
- 3,685
- up 525 (3,160)
- Items issued via prescription
- 19,500
- up 2,137 (17,363)
- Referrals Made
- 40
- down -19 (59)
- Fit Notes Issued
- 186
- down -7 (193)
- Administrative Communications Issued (letters/emails)
- 519
- up 110 (409)
- Text Messages Sent and Received
- 411
- down -196 (607)
- Total digital requests submitted to practice
- 1,499
- up 950 (549)
- Appointments - Total
- 5,975
- up 307 (5,668)
- Appointments - Seen
- 5,825 (97.49%)
- up 291 (5,534)
- Appointments - DNA
- 150 (2.51%)
- up 16 (134)
Published: Jun 3, 2024