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Welcome to Tal-Y-Bont Surgery
Station Road, Pontardulais, Swansea, SA4 8TJ
Monthly Statistics - February 2025
- Total Number of calls to surgery
- 7,585
- down -512 (8,097)
- Number of calls answered within two minutes
- 4,021
- down -323 (4,344)
- Number of calls abandoned
- 2,551
- down -326 (2,877)
- Items issued via prescription
- 17,549
- down -1,749 (19,298)
- Referrals Made
- 57
- up 25 (32)
- Fit Notes Issued
- 145
- down -47 (192)
- Administrative Communications Issued (letters/emails)
- 451
- up 32 (419)
- Text Messages Sent and Received
- 771
- up 151 (620)
- Total digital requests submitted to practice
- 1,416
- down -43 (1,459)
- Appointments - Total
- 5,637
- down -706 (6,343)
- Appointments - Seen
- 5,496 (97.499%)
- down -722 (6,218)
- Appointments - DNA
- 141 (12.501%)
- up 16 (125)
Published: Apr 11, 2025