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Welcome to Tal-Y-Bont Surgery
Station Road, Pontardulais, Swansea, SA4 8TJ
Monthly Statistics - January 2025
- Total Number of calls to surgery
- 8,097
- up 1,227 (6,870)
- Number of calls answered within two minutes
- 4,344
- up 658 (3,686)
- Number of calls abandoned
- 2,877
- up 481 (2,396)
- Items issued via prescription
- 19,298
- down -529 (19,827)
- Referrals Made
- 32
- up 12 (20)
- Fit Notes Issued
- 192
- up 31 (161)
- Administrative Communications Issued (letters/emails)
- 419
- down -4 (423)
- Text Messages Sent and Received
- 620
- up 83 (537)
- Total digital requests submitted to practice
- 1,459
- up 193 (1,266)
- Appointments - Total
- 6,343
- up 1,511 (4,832)
- Appointments - Seen
- 6,218 (98.029%)
- up 1,496 (4,722)
- Appointments - DNA
- 125 (1.971%)
- up 15 (110)
Published: Mar 6, 2025