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Welcome to Tal-Y-Bont Surgery
Station Road, Pontardulais, Swansea, SA4 8TJ
Monthly Statistics - July 2024
- Total Number of calls to surgery
- 7,925
- down -202 (8,127)
- Number of calls answered within two minutes
- 4,594
- up 302 (4,292)
- Number of calls abandoned
- 2,632
- down -195 (2,827)
- Items issued via prescription
- 20,216
- up 2,770 (17,446)
- Referrals Made
- 46
- up 23 (23)
- Fit Notes Issued
- 176
- up 9 (167)
- Administrative Communications Issued (letters/emails)
- 922
- up 286 (636)
- Text Messages Sent and Received
- 445
- up 116 (329)
- Total digital requests submitted to practice
- 1,134
- down -327 (1,461)
- Appointments - Total
- 6,404
- up 1,050 (5,354)
- Appointments - Seen
- 6,250 (97.595%)
- up 1,026 (5,224)
- Appointments - DNA
- 154 (2.405%)
- down 24 (130)
Published: Sep 2, 2024